Policies

PDF Proofing

Proofing is extremely important for your project’s success. You as the client, are responsible for proofing and approving all projects you submit to Jessie Marie Studio LLC before they are completed. Jessie Marie Studio, LLC is not responsible for anything overlooked in the proofing process (e.g., missing content, spelling, punctuation, grammatical errors, etc.)

Cancellations

If you need to cancel for any reason please let us know at least 2 hours prior to the meeting time.

No Show/Late Policy

Our time is valuable, and so is yours. If you’re late for your appointment or you don’t show, you’ll still be charged for that time or lose all or part of your complementary hour consultation. In turn, we promise to honor our appointments, and be on time as well.

Payment

Projects will be billed at the beginning of each month at the contracted rate for the previous month’s accumulated hours. Payment is due 21 days from the invoice date. 3% interest charged after 21 days.

Acceptable Forms of Payment

Payment is accepted via cash, check (made payable to Jessie Marie Studio, LLC) or PayPal.

Refunds

If a situation arises that a refunds is absolutely necessary we will make it happen. To ensure you will be happy with our design or consulting work we suggest free initial meeting.